SECURE MORTGAGE COMPANY values it's relationships with regulatory agencies, lenders, and other industry partners. However, we value most highly our relationships with our customers. If there are any complaints, SECURE MORTGAGE COMPANY urges you to contact Chris Bailey, Operations Manager, at 713-355-9955, e-mail address cbailey@securemortgagecompany.com. All complaints will be promptly addressed and are treated with respect. The following disclosue is also provided per Texas state law.

MICHAEL LESTER GALE is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending.

Any consumer wishing to file a complaint against
MICHAEL LESTER GALE should complete, sign, and send a complaint form to the:

        Texas Dept. of Savings and Mortgage Lending
        2601 North Lamar, Suite 201
        Austin, Texas 78705

Complaint forms and instructions may be downloaded and printed from the department's web site located at www.sml.state.tx.us or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline at 1-877-276-5550, by fax at (512) 475-1360, or by e-mail at licensing@sml.state.tx.us.

The department maintains the mortgage broker recovery fund to make payments of certain types of judgments against a mortgage broker or loan officer. Not all claims are compensable and a court must order the payment of a claim from the recovery fund before the department may pay a claim. For more information about the recovery fund, please consult subchapter F of the Mortgage Broker License Act on the department's web site referenced above.

 

 
 
        2500 West Loop South, Suite 250
        Houston TX 77027
        Phone: (713) 355-9955
        Fax:     (713) 355-9999